|
|
Use the Defects
View 
to add, edit and delete information about defects, features,
suggestions that relate to a particular version of a product.
To navigate to the Defects View select Defects from the menu.
The Defects View allows you to perform the following tasks:
1. Add a Defect - Click Add New.
2. Edit a Defect - Click the title of the defect you wish
to edit, modify and then click the Save button.
3. Delete a Defect - Click the title of the defect you wish
to delete and then click the Delete button.
4. Defect List Report - Select File, Print Preview or click
the Print Preview button on the form.
5. Perform a Filter - Using the drop down boxes, select the
criteria(s) you want to filter on.
The following list describes each field in the Defects form.
Defect List View:
1. Add New - Click to add a new defect.
2. Product - Select to filter by Product.
3. Version - Select to filter by Version.
4. Employee Assigned - Select to filter by Employee Assigned.
5. Problem Type - Select to filter by Problem Type.
6. Status - Select to filter by Status.
7. All, Opened, Closed - Select to show Open, Closed or All
orders.
8. Show All Results - Show all results in one list.(See Options)
9. Next - Show next page of defects.
10. Previous - Show previous page of defects.
Add/Edit/Delete View:
General:
1. Number - Enter an incident number for this defect.
2. Version (Required) - Choose the product and version that
this defect applies to.
3. Fixed in Version - Choose the product and version that
the defect was fixed in. Until a version is chosen here, a
defect or feature is considered to be open. Note: If you have
accidentally selected a Fixed in Version and the defect is
not fixed yet, select the Fixed in Version dropdown, and press
the "Delete" key on the keyboard.
4. Title (Required) - Enter the title of the defect, feature
or suggestion here.
5. Notes - Enter any additional notes in regards to fixes,
modules etc. here.
6. Assigned To - Choose an employee that this defect is assigned
to.
7. Customer - Choose the customer that reported this defect.
8. Opened - Enter the date the defect was reported.
9. Closed - Enter the date the defect was resolved.
10. Estimated Hours - Enter the number of hours estimated
to correct this defect.
11. Hours - Enter the number of hours spent correcting this
defect.
12. Charged - Enter an amount charged for the fix (this is
for informational purposes only).
13. Status - Choose a status that applies to the current state
of this defect.
14. Priority - Enter a priority between 1 and 100. (1 is the
highest priority).
15. Problem Type - Choose a defect type that applies to the
defect.
16. Closed - Select when the defect has been corrected.
Attachments:
1. Select File - Click the browse button to search for a file
on your local machine. Once the file is selected click "Upload"
to upload it to the server and attach it to the defect.
2. Uploaded Files - Select a file to "Remove", "Open"
or to change its description.
3. Description - Enter a description for a file that is selected
in the "Uploaded Files" list.
4. Upload - Uploads a file to the server.
5. Remove - Deletes a file that has been uploaded to the server.
6. Open - Opens an uploaded file.
Peer Review:
1. Reviewed By - Choose the employee who is doing the peer
review.
2. Edit - Click edit to edit review information for each question.
3. Reviewed - Check reviewed when the question has been reviewed.
4. Rating - Enter in a numeric value to rate the employees
work.
5. Notes - Enter any additional information.
6. Update - Click update to save your changes for each question.
7. Cancel - Click cancel to disregard the changes.
Notification:
1, Notify Group - Select to notify by Employees or Teams.
2. Notify - Select the employees or teams you want to notify.
Notes: When teams or employees are selected for notification
an email will be sent when you add or save the defect.
|
|
